Job Brief –
o We are looking for an enthusiastic Telesales Executive to contribute in generating sales for our
company. You will be responsible for closing sales deals over the phone and maintaining good
customer relationships.
• Job description –
o Calling existing and potential customers to persuade them to purchase company products and
o Ask questions to understand customer requirements and close sales
o Enter and update customer information in the database
o Take and process orders in an accurate manner
o Managing customer accounts by ensuring that existing customers remain satisfied with company
products and services.
o Developing and sustaining solid relationships with customers to encourage repeat business.
o Using sales scripts proffered by the company to drive sales and respond to customer rejections
o Continually meeting or exceed daily and monthly targets with respect to call volume and sales.
o Go the “extra mile” to meet sales quota and facilitate future sales
o Keep records of calls and sales and note useful information
• Requirement –
o Proven experience as telesales representative or in online sales
o Proven track record of successfully meeting sales quota preferably over the phone
o Good knowledge of MS Office
o Ability to learn about products and services and describe/explain them to prospects
o Excellent communication and interpersonal skills
o Should have good communication in English and Hindi.
o Good negotiation skills with the ability to resolve issues and address complaints
o Graduation Required